All payments made for access to LSHGate software are final. Due to the nature of digital access and software-based licensing, we do not offer refunds once access has been granted.
One-Time Access Fee
The initial access fee grants you entry to member-only areas of the LSHGate forum software. This is a non-refundable, one-time payment used to verify and activate your software credentials.
Optional Upgrades
Upgrades to enhanced access levels (e.g., premium or yearly licenses) are entirely optional and non-recurring unless otherwise specified. These purchases are also non-refundable once applied to your account.
Chargebacks & Disputes
If a chargeback is filed after verified access was used, we reserve the right to permanently suspend your access to LSHGate software and block any future registration attempts.
Support Requests
If you encounter technical issues during your initial login, you may contact our support team. While we do not guarantee refunds, we will assist with troubleshooting and resolving access issues where possible.
By completing a payment, you acknowledge and agree to this refund policy in full.
Last updated: July 10, 2025